Jodi F says...

Looking for care for my parents was as scary as looking for infant care 25 years ago. There are so many questions and varying needs…and then the TRUST issue. As an engineer who wanted only the best, and needed flexibility for my parents, I researched six (6) different agencies all recommended by hospice services. I called on Saturday afternoon to be sure I could reach someone on off hours, and had a very pleasant and informative conversation with Ben. His wife, Kelly, and he run the small but well resourced agency in Pasadena. The great thing about using them was that we had immediate access to a nurse to help us with our needs. Kelly wrote up a care plan for us, and was so helpful in ways beyond description. When my mom is ready for care, I won't even research again. I'll just call Kelly & Ben at Hello! Home Care.


As a referral beyond the compassionate staff, I recommend Hello! Home Care for:

- phone check in – in case the caregiver is unexpectedly delayed, office is notified and client is called to inform them of the situation. Alternate staff is substituted if appropriate.

- flexibility in use. We could change the times we needed care depending on our needs.

- detailed screening and training of caregivers to include National criminal check.

- access to a nurse to help provide direction to caregivers, and clients. Can fill pill boxes etc.

- 24/7 access for assistance.

- Sufficiently large pool of caregiving staff to pull from.

- Caregivers are employed by Hello! Home Care, not contractors.

- almost immediate caregiver placement with open options to make requests.

- Dedicated compassionate staff was easy to talk to and knew their business.

- Very reasonable price, and no long term commitment of use.

Sincerely,

Jody F, P.E. – Pasadena, CA

Jodi F

Jodi F

Visit This Member's Website: http://www.HelloHomeCare.com